Wellsford: McDonald's worker backpaid just over $1000 over falsified secure hours documentation

Kaylee Tantrum (17) was backpaid just over $1000 for work that was not assigned to her because her rostering documentation was falsified without her knowledge.

Kaylee, who works at a McDonald's restaurant in a food court in Wellsford told Unite union organiser Gary Cranston that she was instructed to write her signature on an availability form that was later found to have a minimum hours of work per week written on it, as if she had agreed to this prior to signing it.

"I was instructed to sign it before the new number was written there." - "I signed my new form before the new security of hours (4) was written there. I also did not agree to 4 hours being my security of hours. I have enough time for my studies and would never have agreed to make my hours 4 for this reason." - Kaylee Tantrum


To make things worse, once contacted by email by Unite union, the Restaurant Manager, Mr Rajinder Singh attempted to hold an unscheduled private meeting with Ms Tantrum without a support person present. Mr Singh told Ms Tantrum that she was incorrect and that her number had been "miscalculated". He then went on to deny having received Unite's email raising the matter, claiming that his McDonald's email address wasn't working.

In Kaylee's case her number was changed without her consent, agreement or knowledge and this resulted in a significant drop in her weekly rostered hours for a number of months as they were then cut below what her weekly secure hours number should have been set to. This meant that Kaylee had to be available for shifts at short notice in an attempt to stop her income from dropping.

Such "security of hours" numbers were introduced by Unite union as part of the outlawing of Zero Hour contracts at McDonald's in 2015. Unfortunately it isn't the first time we've discovered workers having their secure hours manipulated without their (required) consent.

"We have discovered many cases of McDonald's workers having their guaranteed hours number changed by store management without the knowledge or agreement of workers" said Mr Cranston. "This seems to have been done in order to drive down worker's secure hours per week, giving store management increased control over a worker's income and leverage over worker's rostering arrangements that used to be enabled by zero hour contracts."

Screen_Shot_2017-07-01_at_2.11.03_AM.pngWhile Unite union is proud to announce that we have since secured 100% guaranteed hours for workers in this year's contract negotiations (it was previously a guarantee of o80% of hours worked prior) this is still dependent on accurate record keeping and good faith based arrangements between workers and store management because workers and management can mutually agree to change a worker's guaranteed (minimum) hours of work per week.

Several other workers have come forward saying that the same thing happened to them since and Unite union is pursuing these complaints.

If you work at McDonald's and suspect that store management have altered your secure hours number without your consent you should contact your Unite union organiser immediately.

"We will be pursuing all cases of falsification of worker's guaranteed hours numbers as cases of fraud going forward", said Mr Cranston.

Gary Cranston
Is the Fast Food Lead Organiser for Auckland and Northland 

KFC cook stuck on minimum wage backpaid $2,909


Hans Punsalan (19) was backpaid $2,909 after claiming he was left on minimum wage, cooking at a KFC in West Auckland for a year and a half.

After initially claiming that Hans was not entitled to backpay because "Hans was never left alone to cook unsupervised", which was not true, the company then failed to specify who exactly was allegedly supervised him - not that being supervised would have precluded him from being eligible to be paid the full KFC cook's pay rate.

Hans was backpaid KFC's $2.50 per hour cooks allowance for over 800 hours of hard work at KFC New Lynn, and another 700 hours backpay for not having the opportunity to complete some basic training that entitles KFC workers to a pay increase.

pressure-cooking-13a66115c1a2d263dbfd5bda878a7024f6d6c768579d17395dc8f2391fac038a.jpgRestaurant Brands which operates KFC stores in New Zealand had stated in communications to its workforce that the $2.50 an hour cooks allowance recognised the work of cooks as a "crucial activity within the KFC business", "in particular, the training required to qualify as a KFC cook, the complexity of the routines & processes involved in the cooking process, the critical function the role plays in food safety, the actual physical nature of the activities involved and the importance of the role to the ultimate success of the restaurant."

So, certainly not a minimum wage job.

Congratulations Hans.

Gary Cranston
Is the Fast Food Lead Organiser for Auckland and Northland 

Unite union launches investigation into Burger King worker's pay rates


After a Burger King worker contacted their union organiser to see what could be done about being paid only minimum wage to run shifts, Unite has launched an investigation into our member's pay rates.

What we have found is workers running shifts on various pay rates. Most are being paid as a Team Trainer but some are receiving the minimum wage.

Based on job descriptions from the company and as per our Collective Agreement, workers running shift must be paid the Production Coordinator rate which is currently $16.58 per hour. The problem our members have come across when raising this issue is the response from management. Burger King Area Managers across the country have told workers that this position does not exist and has been disestablished.

Other Area Managers have told staff that if the Restaurant Manager is on site they can not receive the Production Coordinator rate. Some, when aware of Union involvement, have tried to brush it off as a payroll error.

This false information combined with Burger King's approach to promotions (giving someone a black shirt and telling them to run shift) has normalised the underpayment of workers.

Fortunately the Union has been successful in helping five Production Coordinators to get back pay totaling over $3000. Those that are still working for the company have received a pay increase to acknowledge their position and the hard work that they do.

Unite is aware that this is a widespread problem and that there will be many other workers not being paid properly. We will continue to investigate this issue until we are assured all of our members are on the correct rate and have received any back pay they are entitled to.


Jasmine Taankink
Organiser for Wellington members.

New Zealand Labour Letter July 2017

New Zealand Labour News

A budget analysis by the Council of Trade Unions (CTU) showed the Health Budget shortfall to be $215m nationwide, declared the New Zealand Nurses Organisation (NZNO)."Health workforce training, contracted services, maternity services and public health service funding alone is short $36m. Inadequate funding for preventative health care and community nursing results in more people going to the hospitals, which is not the way to keep New Zealanders well, or the best use of public funds," said NZNO Chief Executive Memo Musa and President Grant Brookes. Brookes warned the "lack of investment" in the workforce could be the tipping point that forced many in the "aging nurse workforce" to retire or quit. "New Zealand is facing new public health threats because of the increased movement of people, animals and food around the world, and this, combined with environmental effects of climate change, mean the public health budget must incorporate funds for these contingencies," he said.


Yes we Care protests against health funding cuts

Read more

Unite needs Organisers in Christchurch and Dunedin

Unite is looking for part-time organisers in Canterbury and Otago.

We are looking for a part-time organiser to work with our current Christchurch based organiser and another part-time organiser based in Dunedin to look after our Otago and Southland members.

Read more

The left and the elections – don’t mourn, organise

As the election gets closer, everyone has an opinion on what needs to be done for their party to be successful.

We are actually living in a bit of an economic and political bubble. Employment is up. Many people don’t feel too badly off. The economy has done better than those in Europe or the US. Much of this is a consequence of the “wealth effect” from a speculative property boom that benefits property owners at least. This is coming to an end sooner rather than later. The other driver of growth has been population growth through immigration which is also being wound down by the government.

On a world scale, capitalism will enter a new recession over the next year or two which will have unpredictable consequences. 


Read more

Burger King managers to join crew at contract negotiations

An opinion piece from Unite Union Executive member Melissa Goodman

A well deserved fist pump broke the air at a recent meeting of Unite union's executive delegates when it was announced that Salaried Managers will join hourly paid crew in negotiating for decent pay and working conditions for the first time ever as part of this year's contract negotiations.

I am a participating member of Unite union's executive, as the elected delegate for Burger King - most recently working as a Shift Supervisor and Assistant Store Manager. As such, I understand first hand that Burger King employees experience some of the lowest pay in the large corporate fast food industry in New Zealand.

melissa_BK_exec_copy.jpgSince the union was established just over a decade ago, Unite has represented workers at Burger King with fierce gusto. However, the collective agreement between Antares Restaurants Group Limited (trading as Burger King NZ) and Unite has always been limited to those workers on an hourly wage; excluding those on salaries.

At the same time, a number of supervisor workers are resisting a current push from upper management to move from their current hourly rate to a salaried rate. Although it may be presumed that moving to a salary contract may provide wage security, this move for many already has resulted in: a pathetic hourly pay rate for those expected to work long extended weekly hours and the undercutting of hourly paid workers who are already struggling with no chance of overtime pay. Supervisors are all too aware that the expectation to work long hours and cover for company managed under-staffing is a daily occurrence. For those moving to a salaried rate the chance of being paid a decent wage for the ACTUAL TIME they work is revoked.

Many salaried managers and supervisors are already being paid well below, the already low, market rate; even less if their actual time worked is taken into account. One of Unite's organisers recently came across a manager managing an entire Burger King restaurant on just $16.04 per hour, or perhaps less if you factor in the amount of hours they were expected to work each week.

Burger King and Wendy's are falling way behind in regards to wages when compared to similar fast food outlets. The vast majority of CREW members with no management qualifications or experience at KFC, McDonald's, Pizza Hut, Carl's Jr and Starbucks are paid more than this!

To make it worse, Burger King NZ includes the employer's Kiwisaver contribution as part of the salary when advertising and offering salaried positions.

Screen_Shot_2017-07-13_at_4.03.28_PM.pngThe salary is effectively used to undercut wages, give a false sense of promotion and move workers off the collective agreement and onto individual contracts without a way to collectively negotiate. Less pay for more work, more responsibilities, less flexibility in your working arrangements and a whole lot more stress! Burger King NZ are maintaining their position, destitute of vision, to remain the lowest of the low - a change is desperately needed.

BUT NOW, these diligent, conscientious, tireless and earnest salaried workers will have a chance to collectively push for a decent wage in the first ever collective agreement that includes Burger King's salaried workers in New Zealand. This move from Unite will have a profound impact on Burger King employees because ALL workers need protection from the tirade of unethical practices that feed down to all levels of the corporate hierarchy.

Negotiations between Unite and Antares Restaurant Group Ltd are due to commence in August.

Read more

For the Left, more of the same won't cut it

By Andrew Dean

Andrew Dean, a Rhodes Scholar at the University of Oxford, wrote Ruth, Roger and Me: Debts and Legacies (Bridget Williams, 2015). He has a PhD in English Literature and will be teaching modern literature in Oxford from October. 

(Reprinted from Stuff)

OPINION: Over the last year, Left politics has been transforming across the world. This has especially been the case in Britain.
Running on a platform of strong economic redistribution and state intervention, Jeremy Corbyn's Labour Party has inspired activists and voters alike.
From an almost 20-point deficit at the start of the election campaign in April 2017, the party ended up running the Conservatives remarkably close on June 8. Polls now suggest that if the election were to be held today, Labour may win.
Britain's opposition Labour Party leader, Jeremy Corbyn, greets people at an anti-austerity rally in central London early in July.
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McDonald's newest NZ restaurant built on unpaid labour, illegal work trials.

mcd te atatu 1One worker has been backpaid and several others are waiting to be paid for working illegal, unpaid pre-employment work trials and other unpaid work at McDonald's New Zealand's newest restaurant. Workers had to attend compulsory unpaid meetings and work for free cleaning the restaurant in preparation for opening day.

Heidi Louise Batt worked two unpaid 4 hour shifts without being told that she wouldn't be paid prior. She wasn't told that she was rejected for the job until she asked to be paid. It was the first job she had applied for in her life.

Initially claiming that a manager had made a mistake, McDonald's Franchisee Dinesh Mani paid Ms Batt at the request of Unite union, later admitting to running illegal work trials as part of the franchises normal hiring processes.


Mr Mani, who's family helped him buy his first McDonald's restaurant already owned four McDonald's restaurants before opening the controversial Te Atatu restaurant. Over 1400 people signed a Change.org petition in support of Te Atatu Peninsula residents campaigning against a 24 hour drive through McDonald's restaurant being built in their neighbourhood.

"Mr Mani has made tremendous amounts of profits from West Aucklanders hard work. McDonald's NZ made $52.8 million in profit in 2016. He should pay all workers for all of the the unpaid work they were required to do, no questions asked." said Gary Cranston, Unite Union Fast Food Organiser for West Auckland and Northland.


mcdteataturest.pngUpdate: 29 June 2017

Unite Union has since received assurance from McDonald's head office that Mr Mani has been spoken to and union members will be paid for all unpaid work they undertook at the Te Atatu McDonald's restaurant. 

Gary Cranston

Fast Food Organiser West Auckland & Northland
029 4555 979


Unite complains to Press Council


By Unite National Secretary Gerard Hehir

This online article was published without any attempt (that we are aware of) to contact Unite Union to verify the claims made. The headline, in particular, is simply wrong. There was no "union money" behind the scheme. 

The only union organisation spoken to, the CTU, told the reporter that they had not agreed to fund or manage the scheme  and had never seen the document. Despite knowing that the document was obviously not an agreement or statement of facts,  the headline asserts that there was "Union money behind Labour's botched intern scheme".
The article says: "The documents show First and Unite unions agreed to contribute $100,000".
No attempt was made to verify this despite the reporter knowing that other statements in the document were not factual, especially regarding CTU and union involvement. 
The document actually states that contributions from Unite and First were "under discussion" but no mention of that is made in the article. 
To publish the headline and assertion that Unite Union had agreed to fund the scheme when the reporter had clear evidence that this was unlikely to be true and required a basic level of fact checking before publication is bad journalism.
Other news organisations did contact us before publishing - they simply made a phone call to check.