By John Crocker, Unite Union Industrial Officer
SkyCity has been ordered by the Employment Court to reinstate a Table Games manager who was fired over a mix up with betting limits for one of its high rollers.
In the early hours of 17 February 2016 a confusing briefing was given to the morning shift at the Auckland casino. Hours later it was believed that a high roller may have been playing bets over the maximum and was due a refund, which was communicated to her. In trying to sort out the amount, it was discovered no error had been made, but the petulant player was insistent and the casino feared losing her as a player. Later a goodwill payment of over $300k was made to the player (who had threated not to pay the casino $3M she owed).
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Reprinted from the NZ Herald
Auckland's SkyCity casino has become the latest employer to abandon zero-hours contracts.
The company, New Zealand's biggest single-site hospitality employer with almost 3500 staff on its Auckland site, has agreed to give its 800 part-time and on-call staff guaranteed hours of at least eight, 16, 20 or 32 hours a week, at their choice.
It has also agreed to 2.5 per cent pay rises for all staff in each of the next two years.
SkyCity workers ratify new contract in a series of stop work meetings on Friday, August 28